If you need an Engineer you can contact us in a number of ways. We aim to to respond to all queries within 30 minutes. We do our best to attend the problem the very same day or the next day at the latest.  

In order to allow us to carry out the repair in a timely manner, please forward us a text message or an e-mail containing the below information:

  • Your contact details or the details of the current occupier of the property
  • Postcode, preferably your full address
  • Describe the problem in a few words and the appliance brand and model.

If you do not have the above information  forwarding a postcode will usually suffice, our Engineer will attend, provide you with a quote for the repair free of charge and where possible carry out the repair on the spot as long as the repairing process doesn't require replacement of working parts. Our Engineers do stock a selection of replacement parts in their vans however some parts may have to be ordered.

We closely cooperate with a large number of wholesalers of electrical components of white goods based in Edinburgh. We are able to purchase the replacement working parts either the same or the next day. We always endeavour to perform the repair as soon as possible. We intend to fully repair your appliance within two full working days.

Contact us